Looking for a Great Person to Add to Your Team?

About Me

My name is Derek Hassan, and I'm currently visiting New Zealand on a working holiday visa! One of my aspirations during my time here is to work as a barista at a renowned cafe like yours. I bring three years of customer service roles in retail where I consistently provided customers with a great experience. Additionally, I'm an avid at-home "barista" who begins each morning with a meticulously brewed cup of filter coffee, and you'll find me always looking for the best cup of coffee in every new place I visit.

What I Will Give You

In addition to my enthusiasm for becoming a barista at your shop, I am committed to delivering an exceptional work ethic daily. My ability to quickly grasp new concepts and eagerness to improve my skills make me a versatile and adaptable team member. Drawing from my own fond memories of memorable coffee experiences, I will strive to ensure that every customer who walks through the doors of your cafe has an exceptional experience every single time. From meticulously steaming milk for the perfect flat white to providing attentive and personable service to each customer, I will be committed to upholding the standard of excellence for cafes that you guys have set.

Skills and Attributes

Here are some of the things you can expect from me:

• A passion for coffee and coffee culture
• Strong work ethic
• Quick learner
• Team player
• Adaptability to new tasks and procedures
• Commitment to personal and professional development
• Effective communication skills
• Ability to work well under pressure
• Attention to detail

Customer Service Experience

Sales Consultant, Best Buy

Best Buy is a large North American electronics retailer (like Noel Leeming). My role as a sales consultant was to provide customers with recommendations and advice to help meet their needs. This involved working in a fast-paced environment during the holidays where serving customers in a timely and efficient manner was crucial.

• Assisted customers in finding the best solution for their specific needs
• Trained new hires on department procedures and processes
• Documented daily cleaning and stocking tasks

Dorm Hall Coffee Bar, Liberty University

I decided to set up a coffee bar in my dorm hall to provide students with an exceptional cup of coffee using high quality beans from a local specialty coffee roaster.

• Selected beans from a local specialty coffee roaster
• Made filter coffee for students

Retail Associate, Lowe's

Lowe's is a large North American hardware store (like Mitre 10). My role as a retail associate in the paint department was to fill customer paint orders as well as provide expertise on different paints unique to the customer's project.

• Filled custom paint orders for customers in a timely manner
• Provided recommendations to customers on different paint brands based on their project needs